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Exclusive report – Beyond banks: the rise of fintech solutions in the Payment Service Provider industry

While the Payment Service Provider (PSP) market has seen significant growth and innovation over the past two decades, the relationship between PSPs and traditional banking partners has remained fraught with challenges.

Despite the rapid advancement of digital payment technologies, PSPs continue to face barriers that hinder their operational efficiency, generate regulatory risks and affect their ability to meet market demands.

In August 2024, Neo conducted a comprehensive survey of 100 C-suite executives at PSPs across Europe to gain insights into their banking needs, identify key challenges, and explore their strategies for addressing them.

What's in the report?

The report has three main sections which outline:

PSPs rely on a small pool of banks

Find out why PSPs rely on so few banking partners and the risks this involves.

Account closures and other headaches

Uncover the percentage of PSPs that have had a sudden account closure by their bank and many other challenges.

Movement towards EMI/PSP solutions

Discover what fintech alternatives are gaining momentum.

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