ISO 27001 certified since 2021

Neo is certified under ISO/IEC 27001:2022, the industry standard for Information Security Management Systems.

About ISO 27001

ISO/IEC 27001 is an internationally recognised standard for managing information security. It sets out the requirements for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS). The goal is to help organisations systematically protect sensitive data—such as financial records, customer information, or intellectual property—against threats like cyberattacks, data breaches, or accidental loss. More information : The ISO 27001 framework

Reason for being certified

Achieving ISO 27001 certification demonstrates that an organisation takes data security seriously and follows best practices for risk management, compliance, and operational resilience. One of our primary focuses at Neo is to identify and minimise information security risks to ensure the safety of our customers and our operations.

Scope of our certification

The Information Security Management System covers the processes of:

  • Opening of multi-currency payment accounts for the receipt and issuance of international payments through the SWIFT and SEPA networks

ISO 27001 certificate

This certificate was awarded to Neo Payment Factory, S.L. following an independent security audit, which was last carried out by Applus+ in May 2025.